Thailand-Russia Exchange - Антикварные монеты Таиланда и России

This Privacy Policy describes how Thailand-Russia Exchange ("we," "us," or "our") collects, uses, and shares personal information of users of our site and services, including appraisal services, coin grading, auction services, online marketplace, private treaty sales, numismatic research, estate valuations, and collection management. We are located at 15 Sukhumvit 33 Alley, Suite 801, Bangkok, Bangkok 10110, Thailand.

Information We Collect

We collect information from you when you use our site, register for an account, use our services, or communicate with us. The types of information we collect include:

Personal Information: This includes your name, address, email address, phone number, date of birth, and other information that can be used to identify you. We collect this information when you register for an account, participate in auctions, use our appraisal services, or contact us.
Financial Information: When you engage in transactions on our online platform, we collect financial information necessary to process payments and facilitate transactions. This may include credit card information, bank account details, or other payment information. We use secure payment processing services to protect your financial information.
Transaction Information: We collect information about your transactions on our site, including the items you buy or sell, the price, the date of the transaction, and the parties involved.
Usage Information: We collect information about your use of our site, including the pages you visit, the searches you conduct, and the links you click.
Device Information: We collect information about the device you use to access our site, including your IP address, browser type, operating system, and device identifiers.
Communications: We retain records of your communications with us, including emails and other correspondence.
Photographs and Descriptions of Coins/Items: When you submit items for appraisal, grading, auction, or private treaty sale, we collect photographs and descriptions of those items.

How We Use Your Information

We use your information for the following purposes:

To provide and improve our services: We use your information to operate our site, provide our services, process transactions, and respond to your requests.
To personalize your experience: We use your information to personalize your experience on our site, such as by showing you items that are relevant to your interests.
To communicate with you: We use your information to communicate with you about your account, our services, and other important information.
For marketing purposes: With your consent, we may use your information to send you promotional emails about our services and special offers. You can opt out of receiving these emails at any time.
To prevent fraud and abuse: We use your information to detect and prevent fraud and abuse on our site.
To comply with legal obligations: We may use your information to comply with legal obligations, such as responding to subpoenas or court orders.
Numismatic Research: We may use anonymized and aggregated data derived from your information for numismatic research purposes. This data will not personally identify you.

Sharing Your Information

We may share your information with the following third parties:

Service providers: We share your information with service providers who help us operate our site, process payments, and provide other services. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
Other users: When you participate in auctions or other transactions on our site, your information may be shared with other users involved in the transaction. This may include your name, contact information, and other information necessary to complete the transaction.
Law enforcement: We may share your information with law enforcement agencies if we are required to do so by law or if we believe that it is necessary to prevent fraud or abuse.
Legal authorities: We may disclose your information to legal authorities if required to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
Business transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring company.
Professional Advisors: We may share your information with our professional advisors, such as lawyers and accountants, when necessary for them to provide services to us.

Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:

Using encryption to protect your financial information
Storing your information on secure servers
Limiting access to your information to authorized personnel

However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

Your Rights

You have the following rights with respect to your personal information:

Right to access: You have the right to access the personal information we hold about you.
Right to rectification: You have the right to have your personal information corrected if it is inaccurate or incomplete.
Right to erasure: You have the right to have your personal information erased under certain circumstances.
Right to restriction of processing: You have the right to restrict the processing of your personal information under certain circumstances.
Right to data portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
Right to object: You have the right to object to the processing of your personal information under certain circumstances.
Right to withdraw consent: If you have given us your consent to process your personal information, you have the right to withdraw your consent at any time.
Right to lodge a complaint: You have the right to lodge a complaint with a supervisory authority if you believe that we have violated your rights.

To exercise these rights, please contact us at 15 Sukhumvit 33 Alley, Suite 801, Bangkok, Bangkok 10110, Thailand.

Data Retention

We will retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We will take appropriate measures to protect your information when it is transferred to other countries.

We use cookies on our site. Cookies are small files that are stored on your computer or mobile device when you visit a website. We use cookies to improve your experience on our site, personalize content, and analyze our traffic. You can control the use of cookies through your browser settings.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our site. Your continued use of our site after any changes to this Privacy Policy constitutes your acceptance of the new Privacy Policy.

If you have any questions about this Privacy Policy, please contact us at 15 Sukhumvit 33 Alley, Suite 801, Bangkok, Bangkok 10110, Thailand.